The Importance of Legal Intake Conversion

While dedicating their endeavors and time to pursuing as many cases as they receive, most lawyers become overwhelmed by converting every lead they have to handle at the end of the day.

This is why Atraxia Media was established, to help you make your work easier as a law firm or individual attorney.

By instilling a simple and effective system, your leads will be addressed faster, in a timely manner, and also with more professionalism with the help of our experienced team.

Unfortunately, approximately 33% of clients decide to end the relationship with their law firm eventually due to factors such as:

  • poor phone etiquette
  • delayed response time
  • unavailability
  • inappropriate follow-up

However, with the assistance of Atraxia Media, these aspects will no longer be a cause for concern, as we take our mission very seriously and like to view ourselves as a reliable extension of your law firm.

Some of our practices which will ensure your team will benefit from better feedback, as well as from a greater reputation

A quick response to a lead is essential, which is why there should be at least one person who is in charge of this task exclusively. Our company will provide you with a professional who is specialized in taking care of this part of the legal process. We will immediately answer the phone and gather the most important information from the client, such as their name, phone number and email address, as well as quickly respond to any incoming web calls, text or email inquiries. Additionally, we will be able to decide whether a lead qualifies for your law firm and we will also be available after-hours, on weekends and on holidays so as not to cause your business to lose revenue.

Following the response to a lead which qualifies for your law firm, it is crucial to have the contract signed as soon as possible

One efficient idea for making it easier for clients to sign the contract is by introducing the electronic signature. This way, the whole process will be sped up considerably.

As you may have already guessed, it is not a good strategy to procrastinate. The faster the contract is signed, the more professional and reliable your business will look.

If you feel overwhelmed by the amount of leads your law firm receives, please feel free to contact us at 858.815.3501, via e-mail or by filling out the form on our contact page. We will ensure your business will gain more revenue by simplifying your work.